Your First Massage at Bothell Integrated Health

1. First Visit Forms

Please fill out these online forms 24 hours (if possible) before your first appointment. We look forward to meeting you:)

Health Insurance Patients

Please use this form to call your insurance and determine whether you are covered.

Verification of your coverage is YOUR RESPONSIBILITY.

2. Make an Appointment.

3. Getting to the Clinic

4. Meeting with Your Therapist

On your first  medical massage visit, your massage therapist will review your medical history and symptoms, discuss treatment options, and answer any questions you may have. After this, your therapist will leave the room to allow you to undress and make yourself comfortable under the sheet and blanket on the massage table. Please undress according to your personal comfort level.

Your therapist will knock on the door and make sure you are ready before reentering the room to begin your treatment. Our tables are warmed and you will always be comfortably covered with a sheet and blanket – only the area being treated will be exposed.

5. During Your Massage

Your therapist will ask you to provide feedback during your treatment. Please let your therapist know if, at any time, the pressure is too light or too deep, or if you are ever uncomfortable in any way. It is our goal to allow you to be as comfortable and relaxed as possible. In that way, both you and your therapist will be able to concentrate on your treatment with no distractions.

6. After Your Massage

Your therapist will leave the room after your massage is complete to allow you to get dressed in privacy. We recommend that you drink plenty of water or clear liquids after your massage for best results. Feel free to help yourself to complimentary tea or water in our lobby as you leave.

We would like to thank you for choosing Bothell Integrated Health to be your medical massage provider.  It is our aim to give you the best treatment possible from your first visit to our clinic.

Accepted Insurances

  • All Auto Insurances – also called Personal Injury Protection or P.I.P. (under your auto insurance plan)
  • L&I – on the job injury insurance, covered by the employer’s Labor and Industry insurance.
  • Private Worker’s Comp. Insurance
  • First Choice
  • Cigna (as of July 1st, 2018 we will happily begin accepting Cigna patients)
  • Regence
  • Kaiser Permanente (HMO and Non-HMO)
  • Cash Patients

* If we accept your insurance, this does not mean your plan will cover the treatment. Please see the purple box above titled, ‘Health Insurance Patients’.

Insurances We Do Not Accept

We love the work we do and would love to be able to accept any and all insurance companies. However some companies do not pay rates that would allow us to pay a livable wage to clinic employees. Other insurance programs do not cover massage at all, or when performed by a Licensed Massage Therapist (LMT).


  • Premera  – Sadly, after 18 years we had to drop Premera. They had not given us a compensation raise in 18 years, regardless of the annual increase in what they charged to their subscribers.
  • Aetna – Sadly, Aetna chose to drop their compensation rate (what they pay per massage) to 1998 levels, even though they charge their subscribers many times what they charged in 1998.
  • Apple Health – Does not cover massage by a Licensed Massage Therapist.
  • Community Health Plan – Does not cover massage by a Licensed Massage Therapist.
  • Medicare – Does not cover massage by a Licensed Massage Therapist.
  • Molina – Does not cover massage by a Licensed Massage Therapist.